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Terms of Use

Effective Date: 11/7/2025

Last Updated:11/7/2025

1. Acceptance of Terms

Welcome to Waves Car Wash. These Terms of Use ("Terms") govern your access to and use of the Waves Car Wash mobile application (the "App"), operated by VFW Parkway Car Wash LLC ("we," "us," or "our"). By downloading, installing, or using the App, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the App.

2. Eligibility

You must be at least 18 years of age to use the App. By using the App, you represent and warrant that you meet this age requirement and have the legal capacity to enter into these Terms.

3. Account Registration

To use certain features of the App, you must create an account by providing:

  • Your full name
  • Email address
  • Phone number

You agree to provide accurate, current, and complete information during registration and to update your information as necessary to keep it accurate and current. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

4. Use of the App

4.1 Permitted Use

The App allows you to:

  • Browse available car wash services
  • Purchase car wash services at discounted prices
  • Access promotional offers and discounts
  • Manage your account and purchase history

4.2 Prohibited Use

You agree not to:

  • Use the App for any unlawful purpose or in violation of these Terms
  • Attempt to gain unauthorized access to the App or related systems
  • Interfere with or disrupt the App's functionality
  • Use automated systems or software to extract data from the App
  • Impersonate any person or entity or misrepresent your affiliation
  • Transmit viruses, malware, or other harmful code
  • Share or resell your account access to third parties

5. Purchases and Payments

5.1 Pricing

All prices displayed in the App are in U.S. dollars and are subject to change without notice. Discounted prices are available exclusively through the App and may not be combined with other offers unless explicitly stated.

5.2 Payment

Payment for car wash services must be made through the App using accepted payment methods. You authorize us to charge your selected payment method for all purchases made through your account.

5.3 Redemption

Purchases made through the App must be redeemed at Waves Car Wash locations. Redemption instructions will be provided in the App following purchase. Purchases are non-transferable and may not be redeemed for cash.

6. Refund and Cancellation Policy

All sales are final unless otherwise required by law. If you experience issues with a car wash service, please contact our customer support team at (617) 323-2055 within 24 hours of your visit for assistance.

7. Privacy

Your privacy is important to us. Our collection and use of your personal information (name, email address, and phone number) is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the App, you consent to our collection and use of your information as described in the Privacy Policy.

8. Intellectual Property

All content, features, and functionality of the App, including but not limited to text, graphics, logos, images, and software, are the property of VFW Parkway Car Wash LLC or its licensors and are protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission.

9. Disclaimers

THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE APP WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

10. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, VFW PARKWAY CAR WASH LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES RESULTING FROM YOUR USE OF THE APP.

11. Indemnification

You agree to indemnify, defend, and hold harmless VFW Parkway Car Wash LLC and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with your use of the App or violation of these Terms.

12. Modifications to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms in the App with a new "Last Updated" date. Your continued use of the App following such changes constitutes your acceptance of the modified Terms.

13. Termination

We may suspend or terminate your access to the App at any time, with or without cause or notice, including if we believe you have violated these Terms. Upon termination, your right to use the App will immediately cease, though certain provisions of these Terms will survive termination.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Massachusetts, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Suffolk County, Massachusetts.

15. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

16. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and VFW Parkway Car Wash LLC regarding the use of the App and supersede all prior agreements and understandings.

17. Contact Information

If you have any questions about these Terms, please contact us at:

VFW Parkway Car Wash LLC (Waves Car Wash)
1680 VFW Parkway
West Roxbury, MA 02132
Phone:(617)323-2055

By using the Waves Car Wash App, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use.

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